RO Water Purifier Service Management Software
Services & Lifestyle Run your purifier sales, filter changes, AMCs and breakdown repairs from one app and your technicians' phones.About this app
For the local RO and water purifier dealer who sells, installs and services purifiers, with technicians out in the field. Every purifier you install or look after is on one register: brand and model, RO, UV or UF, install date, warranty, where it is in the home, the water source and its TDS. Each one gets a QR sticker that opens its full service history, so anyone at the house can see when it was last serviced and call you, without seeing the customer's details. Filters never get forgotten. Set how long a sediment filter, carbon filter, candle, membrane or UV lamp lasts, in months or litres, and the due list builds itself from each purifier's own history. Tick and book the visits, or let the app remind the customer on WhatsApp from your own business number, or by SMS. Sell comprehensive or labour-only AMCs with their visits scheduled for the year, see every renewal before it lapses and renew with one click. Breakdown complaints carry the response time you promised and go to a technician's phone, where they record the TDS in and out, the parts taken from their van, a photo and the customer's signature, and collect payment. GST bills are raised for sales, installations, AMCs, visits and parts. Customers report problems, follow them and pay their bills in their own portal, and reports show renewals due, filters due, technician productivity and revenue. Your name, logo and colours are on every screen.
Why buyers pick it
Everything included 18
- Customer register with every purifierbrand, model, RO/UV/UF type, serial, install date, warranty, location, water source and TDS
- QR sticker per purifier that opens its service history (no customer details shown); printable sticker sheets
- Filter, candle, membrane and lamp life rules by months or litres, per purifier type or model
- Filters-due list built from each purifier's history, with one-tap booking of filter-change visits
- Service visits with TDS in and out, parts changed, work done, photo and customer signature
- AMC plans (comprehensive or labour only) with term, scheduled visits and a breakdown response promise
- AMC contracts with visits spread across the term, renewals list, one-click renewal and renewal invoices
- Coverage ruleswarranty, labour-only AMC and comprehensive AMC decide what each visit costs
- Breakdown complaints with ticket numbers, priority, response-time clock and technician assignment
- Technician phone screentoday, upcoming, scan a sticker, van stock, done; call and map buttons
- Spare-parts stock in the store and on each technician's van; issue, return, count corrections; low-stock alerts
- GST invoices for purifier sales, installation, AMC, service visits and parts: CGST/SGST or IGST, no-gap numbering per financial year
- Payments by cash, UPI, card or bank, and online payment from the customer portal (Razorpay)
- Reminders for filters due, AMC renewals, visits tomorrow and complaints, on your own WhatsApp Business number (Cloud API) or SMS (MSG91)
- Customer portal with mobile + one-time-code sign-inpurifiers, complaints, AMC and bills
- Reports: AMC renewals due, filter changes due, technician productivity, revenue, complaint SLA, with CSV export
- Your own public page with your services and live AMC plans
- Owner, office, technician and customer roles; your name, logo and colours throughout
What you get
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Fair use limits
- Where your plan includes a set number of staff logins, Users & Roles shows how many are in use once 80% are taken. When all are in use, a new staff login asks you to switch one off or ask your provider for more. Customer and portal logins are never counted, and nobody is ever switched off.
- Where your plan limits imports, one import file can carry up to 5,000 rows. A bigger file is refused before anything is imported, with a note to split it.
- Where your plan limits photo size, uploaded photos are saved at up to 1600 pixels on the longest side, turned the right way up, so pages load faster and use less storage. Smaller photos are kept exactly as sent.
